AJ’s Desk respects your privacy and is committed to handling your personal and business information with care. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

By using this website, submitting a form, booking a call, purchasing a service, or otherwise sharing information with AJ’s Desk, you agree to this Privacy Policy.

Information We Collect

We may collect information you choose to provide, including:

•Your name, email address, phone number, business name, and website

•Information you share through website forms, consultation requests, questionnaires, or emails

•Appointment and communication details

•Information related to your business needs, goals, operations, bookkeeping, or dashboard support

•Documents and records you provide during a client engagement

We may also collect limited technical information when you use our website, such as your IP address, browser type, device information, pages viewed, referral source, and general website activity.

How We Use Your Information

AJ’s Desk may use your information to:

•Respond to inquiries and schedule consultations

•Deliver requested services and support

•Prepare proposals, agreements, invoices, and client materials

•Communicate about appointments, projects, services, and relevant updates

•Improve our website, offers, and client experience

•Maintain records, protect our business, and meet legal or contractual obligations

We will only use your information in ways that are reasonably connected to the reason you provided it.

How Information May Be Shared

AJ’s Desk does not sell your personal information.

We may share information with trusted service providers that help us operate our business and serve clients. Depending on the service, these providers may include:

•Website, form, and client relationship management platforms, including GoHighLevel and Dubsado

•Scheduling and video meeting tools

•Bookkeeping platforms, including QuickBooks

•File storage and document-sharing platforms, including Dropbox and Google Drive

•Payment processors

•Email, communication, and business technology providers

These providers may access information only as needed to provide their services or as required by law.

Client Financial and Business Information

Some services require clients to share sensitive business or financial information. The specific information needed, approved tools, access requirements, and expectations for handling documents are addressed in the applicable service agreement.

We use reasonable care when handling client information. However, no online platform, file-sharing system, or method of electronic transmission can be guaranteed completely secure. Clients should avoid sending highly sensitive information by unsecured email unless specifically requested and agreed upon.

Cookies and Website Analytics

AJ’s Desk uses cookies and similar technologies to support website functionality, understand how visitors use our site, and improve our marketing.

We may use:

•Google Analytics to understand general website activity, including pages visited, referral sources, device and browser information, and how visitors interact with the site.

•Meta Pixel to measure the effectiveness of Facebook and Instagram advertising, understand actions taken after someone visits our site, and help show relevant AJ’s Desk advertising to people who may be interested in our services.

These tools may collect information such as your IP address, browser or device information, pages viewed, links clicked, and general activity on our website. They may use cookies or similar technologies to recognize your browser or device.

You can manage cookies through your browser settings. You may also use the Google Analytics opt-out browser add-on to prevent your site activity from being used by Google Analytics. Meta users can manage certain advertising preferences through their Meta Accounts Center.

Disabling cookies or adjusting advertising preferences may affect some website functionality or the relevance of advertising you see.

Email and Text Communications

If you provide your contact information, AJ’s Desk may contact you about your inquiry, appointment, active services, or relevant business updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting [email protected]. Please note that you may still receive service-related communications while you are an active client.

Your Choices and Access

You may request to review, correct, update, or delete personal information we hold about you, subject to legal, contractual, and business recordkeeping requirements.

To make a request, email [email protected] with the subject line “Privacy Request.” We may need to verify your identity before completing the request.

Children’s Privacy

AJ’s Desk services and website are intended for business owners and adults. We do not knowingly collect personal information from children under age 13. If you believe a child has provided personal information through this website, please contact us so we can take appropriate action.

Third-Party Links

This website may include links to third-party websites, platforms, or resources. AJ’s Desk is not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies before sharing information.

Changes to This Policy

We may update this Privacy Policy as our website, services, or tools change. The updated version will be posted on this page with a revised effective date.

Contact

AJ’s Desk

San Diego, California

[email protected]